Is a Concierge the Same as a Security Guard?

 CONCIERGE VS. SECURITY GUARDS: 

The security business has developed numerous kinds of jobs that have made it perplexing for some customers to decide which kind of security worker they must be getting. Few responsibilities of these workers might overlie, which confuses some customers. Though, other responsibilities have been described to be used just by specific kinds of security workers. This is the case between the comparisons being made between security guards and concierge security officers. Individuals must understand the similarities and differences between these two kinds of security workers.

SIMILARITIES BETWEEN CONCIERGE OFFICERS AND SECURITY GUARDS: 

Before you would be capable to see the differences between these two kinds of security workers, you should first know what makes them the same. They have qualities and responsibilities that might overlie, which need to be described so that you would be capable to draw a line between the similarities and differences. The following list highlights some of the similarities between these two types:

1. As both of these kinds works as security worker, their respective candidates are needed by the government of Ontario to get similar security guard licenses. Though, for these individuals to become eligible, they should meet the following criteria:

The candidates should be eighteen years old or higher

They should have credential proof that they are enabled to work in Canada. 

To prevent getting rejected automatically, the candidate should make sure that they have no criminal background record registered under their names.

They must have valid emergency first aid or CPR certifications.

They should complete their basic training courses for security guards from authorized schools.

They would have to pass the licensure examination for security guards. 

They both are required to welcome guests and workers into the premises. 

2. This is a responsibility that most kinds of security workers are required to do. By providing pleasantries to those who enter the premises, they are capable to set a happy mode for everybody around them. This is an important part of both their jobs as it would make visitors feel easy when they are within the company’s building. 

Both jobs require the worker to check the guests and their items as they enter the premises. 

3. When security guards that are detailed at the entry point of the premises are required to check the guests and their items, concierge officers might as well do their checking of the guest’s private items. Though, concierge officers should be capable to apply safety measures that would avoid visitors from getting irritated due to the strict check-up procedure. 

These two kinds of security workers are required to tackle disturbances properly and in a methodological form. 

4. As security workers, they are both trained to tackle different kinds of disturbances that might occur within the company building. They should catch, and capture intruders. Furthermore, they can contact law enforcement and turn the intruders to them. 

They should be ready to check the security camera of the company at any given period.

5. There might be cases wherein there is a requirement for a review of the security footage to resolve specific problems that occurred within the company grounds. Both kinds of security workers are required to be technically able of steering through the footage and forwarding pertinent detail to the management. 

DIFFERENCES BETWEEN CONCIERGE OFFICERS AND SECURITY GUARDS: 

Based on a few of the responsibilities mentioned above, it might look that both kinds are required to do similar roles. Though, concierge security officers have a vast scope of work. Below are a few of the responsibilities that they have to do which might not be required from guards. 

A single concierge officer should be capable to do some of the responsibilities allotted to guards all at once.  

1. Security guards are allotted to do particular tasks based on where they are situated. Their responsibilities might be restricted to where they are allotted. Let us say that two guards are allotted at the main gate of the premises. One of the guards is allotted to open the gate and welcome the individuals who enter the premises. The other guard is allotted to checking the individuals and their things. A single concierge officer would as well welcome the individuals entering the premises while scanning the nearby for any dubious movements and as well keeping an eye on any security footage accessible.  The multi-tasking expertise that concierge officers have might not be required by guards. 

Concierge officers are required to enforce the trespass to property act, while guards might warn individuals who trespass the facility and forward the concern to their security managers. 

2. This is another difference that concierge officers are tasked to do. If they see the requirement to enforce a choice on avoiding specific individuals from entering the facility, they are given the authority to do so. Some agencies employ a team of guards to tackle at the main entry point of the facility and as well have a Concierge officer tackling visitors at the front desk. When the guards are faced with individuals that are trying to enter the facility without any authorization, then they can turn over the concern to the Concierge officer. The Concierge officer should be capable to tackle these annoying people peacefully while making a firm choice. These Concierge officers should be capable to keep their sentiments in check to prevent worsening the circumstances. 

Concierge officers should be capable to keep track of all the movements that are occurring in the facility while taking care of guests and visitors. 

3. Additionally to the multi-tasking expertise required by concierge officers, they should as well have amazing skills in sorting how they do things. With multiple things that are going on in the background while communicating to the guests, they need to find ways to keep track of everything around. Few experienced concierge officers are known to entertain visitors while keeping an eye on the security footage and doing some data entry all at one time. 

CONCIERGE OFFICERS ARE NOT THE SAME AS SECURITY GUARDS: 

Security guards and concierge officers might have overlying responsibilities in their job details, but the application of their tasks is different. A concierge officer might need to do some of the roles that numerous guards are allotted to do all at the same time. Concierge officers are allotted to give support to the visitors and guests. Though, they are as well tasked to offer the company an extra level of security.