10 QUESTIONS TO ASK A SECURITY COMPANY

 1. WHAT TYPE OF EXPERIENCE DO THEY HAVE? 

Knowledge is important in every industry and asking about the security company’s level of experience is crucial. This is a significant question to ask because you have to be certain that the private security guard company Ontario you are working with has the necessary experience to save your business and/or property. 

As criminals are now using technology to hack into security systems, an expert security guard company Ontario must be well aware of possible threats, and the newest trends in crime and have multi-level systems in place to save their customers. A fine sign of an expert security guard agency is being given a list of references for you to review, and/or a portfolio of their former projects.  

2. WHAT SERVICES DO THEY OFFER?

Some individuals are only looking to hire a security guard to keep an eye on a business facility during the night, whereas others are in search of an advanced security system. This as well relies on your sole business model, industry, assets, and private security needs. But to find a good match, you should voice your needs to a security guard agency or risk wasting your precious time. 

While some might provide patrol and security guard services, other companies take this a step further by installing a CCTV cameras, alarms, and limiting access to specific parts of the facility, and perhaps bringing in canine units. If you have particular security requirements, be certain to ask whether they are capable to provide them. 

3. HOW MUCH DO THEY CHARGE?

Always ask about the agency’s pricing structure to ensure you are getting the best deal when it comes to private security guard services. Don’t be shy to ask about discounts, offers, and promotions as well. While a lot of security agencies tend to offer a flat rate when it comes to costs, others might charge per hour. Ask for a quote once you have discussed your needs and take time to think about the offer before making a final call. 

4. WHAT IS INCLUDED WITH THE SECURITY SERVICES?

When you’re looking for a new security service, you would have to be certain that you are getting the most bang for your dollar. To do this, be certain to ask about what particularly is included in their service. 

For instance, some agencies might include 24 hours CCTV monitoring in their service, while others might charge extra for that. Knowing exactly what is included could help you filter through your options and find an agency that isn’t only expert but matches your security needs as well. 

5. DO THEY OFFER A SATISFACTION GUARANTEE? 

With plans to invest around half a million dollars to combat rising poverty, and mental health, concerns continue to grow about a noticeable rise in crime. So, when you employ a security guard company you would likely have specific expectations when it comes to your safety level. This is why a nice question to throw at an expert security guard agency to see their reaction to it, is whether they provide a satisfaction guarantee. 

6. WHAT ARE THE CANCELLATION POLICY T&Cs?

Suppose you are not happy with a security guard and patrol services and you would like to end the agreement. To prevent being hit with an early cancellation cost, or being tied into an agreement with a security guard company you just don’t trust anymore, find out the cancellation policy before agreeing with a security agency. Read the small print and if an agency seems dubious, it is best to prevent them altogether.

7. HOW DO THEY DEAL WITH EMERGENCIES? 

Emergencies could happen, whether to do with accidents, crime at work, or power out. A professional security company’s team would have procedures in place to take emergency action. Remember any reputable security team must be confident, supportive, and calm during a crisis situation. 

8. ARE THEY LICENSED AND INSURED? 

Hire a security company that is licensed to make sure they are acquiescent. This signifies that the head of the company is needed to be licensed, also all the workers who are giving security services. This is the least requirement that all the security companies in Canada should have, to run a business. If a security facility is not licensed, then they are illegal to run a business. 

9. HOW DO THEY VET & TRAIN THEIR TEAM?

Security guards and security companies should be reliable as they are being given access to areas, building, and in some cases private residences to save them against criminals. This means employing a security guard involves an intensive vetting procedure to ensure the individual entrusted with keys, codes, and general security does not use this opportunity to commit a crime themselves. 

An expert security company should as well train all new recruits on the processes to follow must they encounter a dangerous situation, or apprehend a criminal onsite. So, ask about the vetting and training processes of a security guard company to get a feel for the company and its values. 

10. WHAT SECURITY SOFTWARE AND SYSTEM DO THEY USE?

Last but not least we come to security software and systems. As we live in such a digital era, a lot of buildings are now fitted with security systems to restrict and limit access in and out. If this is something you would like a company to install, ask whether they could do this for you during the hiring procedure. As well, make a point to ask about the software they use to manage key codes, monitor surveillance, and cameras, and detect criminal activity. 

CLOSING LINE:

These are the questions to ask a security company that offers expert security services.  If you have more queries on how to find the top best security organization or if you would like to get in touch with us about our well-qualified professional security services, feel free to contact us at 1 844-80-GUARD (48273). We take our work seriously!

It is extremely important to search for a company that you can rely on. Dedication, competence, and effectiveness are vital qualities when selecting the right security guard company for your business! Have you found the security company that fits your business best?

Location: Brampton, ON, Canada

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